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Refund/ Cancellation Policy

GoMechanic Accessories Page Content

Q. What is the refund timeline?
Refund methodRefund Time-frame
Prepaid Orders
Credit/Debit Card2-4 Business Days
Net Banking (Credited to Bank Account)3-5 Business Days
UPI Linked Bank Account2-4 business days
Postpaid Orders
NEFT to Bank Account3-5 Business Days
Q. I just cancelled my order. When will I receive my refund?

If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive the refund into the source account within 7-10 days from the time of order cancellation. If payment was made by redeeming any mobile wallet balance then, then refund will be instant post order cancellation, which can be later transferred into your bank account, by contacting the designated partner-customer support team.

Q. What is GoMechanic’s Cancellation Policy?

You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on App/Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.