How Luxury Car Manufacturers Acquire Their Spare Parts for Servicing?

Luxury car manufacturers may create the vehicles, but they don’t typically produce all the parts themselves. Instead, they rely on a complex supply chain to maintain quality while managing costs. This blog will dive into how luxury car manufacturers source their spare parts, using examples from industry leaders.

1. Global Sourcing Through OEMs and OESs

Luxury car brands like Bugatti, Ferrari, and Lamborghini outsource the production of most of their spare parts to Original Equipment Manufacturers (OEMs) and Original Equipment Suppliers (OESs). These suppliers create high-precision parts such as brakes, suspension systems, and electronic components.

•     Example: Bugatti sources essential components like brakes and steering systems from suppliers in Korea, the U.S., Poland, and China. Even though Bugatti doesn’t manufacture these parts, their suppliers adhere to stringent quality standards to ensure vehicle performance.

2. Automation in Spare Parts Manufacturing

In many high-end luxury car part factories, production is fully automated. Robots handle most of the work, including assembly and quality control, ensuring consistency across all parts. This is crucial for brands that emphasise high performance.

•     Example: Bugatti’s production lines are almost entirely robotised, where even aftermarket parts are produced on the same lines as those for new cars​.

3. Strategic Partnerships for Specialised Parts

Luxury car manufacturers often rely on strategic partnerships with companies that specialise in certain components. These partnerships allow car manufacturers to focus on vehicle design while outsourcing parts production to trusted experts.

•     Example: Ferrari partners with Brembo for braking systems and Magneti Marelli for electronic components. This allows Ferrari to ensure that their parts meet performance standards while leveraging the expertise of specialised suppliers.

4. Group Sourcing in the Volkswagen Family

Brands within the same automotive group often share components to reduce costs and streamline production. Lamborghini, for example, shares parts with Audi due to their parent company, Volkswagen.

•     Example: The Lamborghini Huracán shares parts like its infotainment system and certain engine components with the Audi R8, allowing both brands to cut production costs without sacrificing quality​.

OEM and OES Models in Action

Luxury brands commonly use OEMs and OESs to produce both original and aftermarket parts. While the parts are often identical, the aftermarket versions may have different packaging or labels.

•     Example: BMW collaborates with suppliers like Bosch and ZF Friedrichshafen for components like drivetrain systems. These parts are essential for their vehicles but are produced by external companies.

Counterfeit Parts Challenge

Counterfeit parts are a growing issue in the luxury car industry, especially in regions like India. These fake parts not only compromise the car’s performance but also pose safety risks.

•     Statistics: An estimated 36% of spare parts in the aftermarket are counterfeit. This happens when delays in genuine parts availability drive customers to unauthorised dealers.

Challenges in Spare Parts Supply Chain

Even luxury brands face significant challenges when it comes to managing their spare parts supply chain. These challenges can include demand forecasting, inventory management, and delays in delivery from suppliers.

•     Key Challenges:

○     Demand Forecasting: Predicting the exact demand for parts is difficult and can lead to delays in service​.

○     Vendor Delays: Many luxury brands face issues with vendors that struggle to meet high demand or face logistical bottlenecks​.

Tesla’s Supply Chain Struggles: A Case Study

While Tesla is not a traditional luxury brand, its difficulties in managing spare parts supply are worth noting. Delays in part availability, especially in international markets, have caused long repair wait times, highlighting the challenges even advanced manufacturers face.

Opening the Market: Spare Parts Accessibility

Luxury car manufacturers are often reluctant to open up their spare parts market to independent service providers. However, regulatory bodies like the Competition Commission of India (CCI) have pushed for more transparency, allowing customers to access spare parts more easily.

•     Example: The CCI ruling encouraged car manufacturers like Mercedes-Benz and BMW to make spare parts available to independent service centres, reducing monopolies but also increasing the risk of counterfeit products​.

Conclusion

Luxury car manufacturers rely heavily on external suppliers to produce their spare parts, using a combination of global sourcing, strategic partnerships, and automated production. While this system allows them to maintain high standards, it also presents challenges in terms of logistics, demand forecasting, and counterfeiting. By understanding these dynamics, consumers can appreciate the complexity behind maintaining their luxury vehicles.