The Indian automobile market has got a lot of options no matter which segment you consider buying. Also, with increased options and choice comes great confusion. A particular car in the market might give you better mileage but another one might offer you safety or convenience features. If you are planning to buy a newly launched car, it’s okay to go with the initial impressions. But, if you are planning to buy a car which has already established a customer base in the market, you should definitely consider the experience of the people who already own it! In this article, we take you through common Maruti Suzuki Ciaz problems. This is a really popular sedan and definitely a good one too but some owners have reported these commonly occurring problems:
Starting off with the most common issue that many users have reported. Ciaz is a sedan and is meant to deliver luxury inside the cabin! But considering the condition of Indian roads, rides can be uncomfortable at times. Especially, in the case of Maruti Suzuki Ciaz, owners have reported that the ride is comfortable as long as the road is flat but tends to pitch and bounce on undulating highways and bumpy roads. We agree sedans are meant to be run on city roads but considering its India, bumpy rides are a part of our life!
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Another one among common Ciaz problems is the failure of electricals. We are not sure what is the exact issue with the wires but they tend to fail quite often. Many owners have faced and reported issues regarding the electrical components. We guess Maruti still needs to work on the electrical components and wiring.
While most of you might find Ciaz cabin spacious and well built, people over 6ft struggle to fit in the rear seats. The headroom is a bit low on the rear seat which is not a common issue but still troubles some people who are 6ft and taller.
No Engine Cover
Well, this is a basic feature that you would get in many entry-level cars too. Maruti Ciaz is considered to be among the premium Maruti cars (as it is sold through NEXA) and still lacks such a basic thing! This definitely troubles the owners who compare their beloved car with competitors like Honda City and eventually get sad because their car lacks such a basic thing! We guess Maruti Suzuki is concerned about cost-cutting over anything.
No doubt Ciaz has got a really soft clutch and delivers seamless gearshifts during its initial life but the real problem starts when it enters the later stages of its life. Among common Ciaz problems, owners have also reported that they face gearshift issues. We are not saying that all the owners have faced this but yes, most of the users have reported that after 50-60k km, gearshifting becomes an issue where the first and the reverse gear are reported most commonly.
Power Lags (Diesel Variant)
While Maruti has already discontinued the diesel lineup, this is for the readers who might prefer buying Ciaz diesel from the used car market. Many owners have reported that they feel major power lags if they drive it under 2000rpm. We agree that Maruti DDiS was indeed a great engine but still owners have faced power lags with Ciaz. This one is also one of the most common Ciaz problems.
ORVMs Not Big Enough
One of the most important components of a car that ensure safe driving is the rearview mirror. Most of the Maruti Suzuki Ciaz users have reported that the ORVMs provided by Maruti Suzuki on the Ciaz is relatively small. Users say that the road visibility is good but not up to the mark. In short, Maruti could have placed better ORVMs in Ciaz. Also, people have face issues where the A-Pillar creates a partial blind spot.
Power Steering Issues
Ciaz has got a really good power steering system. The steering is light, responsive and fun to use. Despite being in good books for long, many owners have now started complaining about Ciaz’s steering too. Many owners have experienced that the steering doesn’t return to the original position after they take a U-Turn. This can be dangerous at times as Ciaz is a sedan and can be really difficult to handle at times if the steering doesn’t return to the original position on its own.
Issues with SmartPlay Infotainment
Back in 2015, Maruti Suzuki delayed the deliveries of the top-end variant of the Ciaz due to some problems with the SmartPlay Infotainment system which was exclusively available on the top-end variant only. It’s 2020 and people still face issues with the infotainment. People have reported that the system becomes unresponsive at times and struggles a bit to get back to normal.
These were the common Ciaz problems which have been reported by the owners till now. Before you leave your thoughts in the comments section, we would like to inform you that the above-mentioned problems have been extracted from our workshop data and it is not necessary that a particular Ciaz owner may face all the problems mentioned above. Also, if you are a Ciaz owner and are facing some issue that is not mentioned above, feel free to contact GoMechanic for your car repairs!