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Frequently Asked Questions

A brainchild of two IIM-A graduates, GoMechanic is a network of technology-enabled car service centres, offering a seamless service experience at the convenience of a tap. With our highly skilled technicians, manufacturer recommended procedures, and promise of genuine spare parts we are your best bet.
If you compare you will find we charge up to 40% less compared to the authorized service centres or other multi-brand service platforms. And we provide service warranty as well.
We achieve savings on labor costs, centralized bulk procurement of spare parts, no real-estate overheads, and operational excellence. These are passed on straight to our customers.
Unlike other platforms we do not work on a lead generation model but own the complete experience right from procurement of spare parts to quality control at the partner service centres! GoMechanic is your car care expert and partner rolled into one.
A service with GoMechanic can be booked on its very own Android App, the website, over call/ WhatsApp or for that matter even via UrbanClap.
Very simple! In 4 easy steps you can book your service. All you have to do is select your car make and model, select the service type, choose a preferred time slot, and sit back and relax.
Yes, because we pick up and drop your car, absolutely FREE! And a service advisor who is your eyes and ears on the ground ...
Every GoMechanic expert goes through an extensive screening process that includes background, criminal and reference checks. We will provide you with the identity proof and other verifications of the car care expert who is going to pick up your car.
No. You will receive a bill once your car is serviced. And the amount will be payable thereafter. Or if you prefer, you can pre-pay.
Don’t worry. No last minute surprises. We have fixed upfront pricing and you will know beforehand what it costs if you book through the app/website, or our expert will give you an estimate.
You can pay cash on delivery to the GoMechanic expert at the time of drop. You can also use a debit/credit card for the same. You can also go online and pay via a payment gateway.
If it so happens, that you are unhappy with the work done, you can contact us, and we will do everything we can to fix your problem.
Our car care expert will suggest the best option for you, based on your last service.
If you’re unsure of what is wrong with your car, we provide diagnostic and custom repairs.
All our service centres use genuine spare parts and high quality consumables that are centrally procured. The spare parts come with manufacturer's warranty. We value your prized possession and care about what goes inside it
We serve all major car brands, including luxury.
We currently serve entire NCR. We are in process of expansion.
GoMechanic sees carefully to all its customer needs. We will exclusively tailor a plan for our corporate client. Please feel free to contact us.
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