Its time for you to up your game! You ask why? Well, you might be aware that a few months back the government pushed a notification which mandated the use of HSRP (High-Security Registration Plates) to curb the ever-increasing cases of vehicle theft.

HSRP Front Page
HSRP Front Page

The process for booking an HSRP used to be a pretty hefty task, as it involved uploading a ton of documents before getting to book the HSRP or a Colour-coded sticker. This long process was recently bought to only 5 easy steps by the Delhi Government.

How has the process of booking an HSRP or a Colour Coded Sticker simplified?

  • According to Rosmerta Safety System, the vendor who runs bookmyhsrp.com said, that there is no need to upload a scanned copy of the RC anymore.
  • Moreover, the previous seven-step online booking process has been narrowed down to just 5.
  • The process of the OTP (One Time Password) has also been removed.
  • The process to upload copies of vehicle registration certificates have also been removed.

What is an HSRP?

HSRP India for Private Cars
HSRP India for Private Cars
  • So, an HSRP is your third registration plate which has a chromium hologram sticker which is placed on the bottom-left corner of the windshield, this plate holds the information regarding the designated RTO, your vehicle registration number and two, 10-digit laser branded permanent identification numbers (PINs) corresponding to each of the plates.
  • It also features the vehicle chassis number for easier identification of the vehicles in case of vehicle theft.

Not to Miss: Types Of Number Plates In India & HSRP Explained

How to book an HSRP?

Steps to book an HSRP
Steps to book an HSRP
  • You can book your slot through bookmyhsrp.com if you reside in Delhi or Uttar Pradesh. But if the vehicle is registered from Haryana, here is the link.
    https://hsrphr.com/index.aspx
  • The first step includes picking up your vehicle type, followed by the designated vehicle’s brand.
  • You can select the nearest dealer according to your convenience.

Must Read: Decoding VIN (Vehicle Identification Number) | Explained in Detail

Requires Information
Requires Information
  • You also need to enter your vehicle registration number, date of registration, chassis number, engine number, email ID and mobile number before making the payment.

What is Colour-Coded Sticker (3rd HSRP Sticker)?

HSRP 3rd Sticker For a Petrol Car
HSRP 3rd Sticker For a Petrol Car
  • The colour-coded sticker is the 3rd HSRP stickers which are placed on the left side of the windshield of your car and feature the vehicles- engine number, chassis number, plate number etc.
  • However, according to the new update, these stickers will be colour coded according to the vehicles fuel type as well.
  • The colour-codes are meant to identify vehicles based upon their fuel types- light-Blue for petrol and CNG vehicles and Orange for diesel vehicles.

Where can I book a Colour-Coded Sticker?

HSRP Front Page
HSRP Front Page
  • The colour-coded stickers can also be booked through the same portal (Link is here)
  • Click on β€œHSRP 3rd Sticker”.
  • Fill in the required details-registration number, engine number, chassis number etc.

    Colour Coded Sticker
    Colour Coded Sticker

Why has the use of HSRP and Colour Coded Stickers being mandated?

  • The use of HSRP has been made mandatory to curb the increasing number of vehicle theft, traffic violations and corruption.
  • On the other, the use of Colour-coded sticker will help law enforcement officers to run usual traffic stops smoothly.

When is the new rule coming into effect and what are the Penalties for not abiding by the new rule??

  • So, if you still have this question in your mind than its time for you to up your game as the use of HSRPs has already been mandated Pan-India.
  • However, the new rule for colour coded stickers will come into effect after the round of awareness drives have been conducted, giving ample time to people to get their documents.
  • We can expect the implementation of the new rule to begin from October 2020.
  • The fine for not having these documents will range anywhere between β‚Ή5,000-β‚Ή10,000.

What are Front and Rear laser and where can I find them?

Front and Rear Lasers on an HSRP
Front and Rear Lasers on an HSRP
  • This is a laser alphanumeric code of minimum 9 digits, etched in the bottom left hand below the Ashok Chakra.

What is the difference between an HSRP and a Non-HSRP?

Difference Between HSRP and Non HSRP in India
Difference Between HSRP and Non-HSRP in India
  • So, an HSRP has a special reflective coating on the surface which is even visible in the lowest of light (e.g. at night).
  • Whereas, a generic custom made Non-HSRP number plate isn’t reflective, which makes it difficult for the traffic cameras to detect.

Which states of India are offering the HSRP online?

Choose your state
Choose your state

Currently, the HSRP is being offered through the online channel in Delhi and Uttar Pradesh, Himachal Pradesh and Haryana only while we can expect it to launch pan-India soon.

To know more information about HSRP and Colour-Coded stickers. You can visit the FAQ section on bookmyhsrp.com.

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189 COMMENTS

  1. Every time I fill the contents for stickers it shows that i do not have HSRP whereas my number plate is HSRP. what should I do?

    • Hey Ashish,

      The state transport deptt. has temporarily suspended the enforcement drive against vehicles without HSRP. A proper process and protocol are being put into place. The transport authority is currently working on fixing the glitches.

  2. In book my hsrp. After filling the detail under hsrp sticker system showing message that “service allowed for UP VEHICLES ONLY”. WHAT IS THE ISSUE

  3. After filling details from the RC, for Color Coded Sticker, on pressing next it says “Kindly update details from your registration certificate.” All details from RC are correct.

  4. My Front and Rear car Laser code was light erased , so from where i can get my both same number for applying the sticker.
    RC, Insurance where it is mention apart from number plate.
    Pl help or advice in this.

  5. After filling details from the RC, for Color Coded Sticker, on pressing next it says β€œKindly update details from your registration certificate.” All details from RC are correct. I called HSRP customer care no. And they said to email the details I did the same but no reply from them now its almost a week. Not sure what to do now

  6. I have ordered for HSRP but in my booking form the vehicle type is showing wrongly as HMV. I have an LMV type vehicle. When I contacted bookmyhsrp customer care they said they do not have a solution to rectify the vehicle type. Even I am not allowed to reorder the HSRP with new vehicle type. How to get my correct HSRP?

  7. Hi. My car dealer did not provide me the colour sticker and is now making excuses. How can I re-order the color sticker. The HSRP site is giving me an error “Vehicle already registered”. Please advise

  8. Very useful post, thanks for making the effort for providing information to everyone! 2 questions:

    Is HSRP home delivery done by the online site for South Delhi address for UP Ghaziabad registered car? Also, will it be fitted also when delivered or I have to get it done myself?

  9. My CAR registration number year is 2016 & i have already HSRP number & coded sticker of Petrol fuel but now i have add CNG in my car. then do i need colour coded sticker of CNG+ petrol fuel.

    • Hi Akshay,
      After a lot of research, we found out that The Front laser plate is the one which in the front bumper of the vehicle and the Rear Laser plate is the one which is on the rear of the vehicle. Stay Pinned! πŸ™‚

  10. After filling details from the RC, for Color Coded Sticker, on pressing next it says β€œKindly update details from your registration certificate.” All details from RC are correct.

  11. Hi. Please HELP – I had proper sticker with details , holograms, number plate codes( dear & front both ) of hsrp & I just changed the background colour to blue coded official sticker that costs 58 Rupees. The only detail not on the sticker is the date of purchase.

  12. HI,
    I have Bajaj Pulsar of 2007 make. It is registered in Ghaziabad UP. Currently vehicle is in MP. what to do for HSRP

    • Hi Jitendra,
      You can order the HSRP from anywhere in the world. But to get it installed or to take the benefits of home delivery you and the motorcycle have to be physically present. Stay Pinned! πŸ™‚

  13. Hi I have tried to filling the form on bookmyhsrp.com for High security vehicle sticker request. I have filled all correct details but it was giving me error that ” Kindly update details from your registration certificate (vehicle number)” Also I have tried to enter last 5 digit Chassis number as well Engine No. still getting the same error. It may be an issue with website, I have also found many feedback on the Social media regarding same error. Today I have talked to Delhi traffic police they said if do not have sticker then do not drive your vehicle. there is no any solution for commercial vehicle.

    • I am getting the same error while trying to order colour coded sticker. I have already sent an email to bookmyhsrp and a follow up email to grievance but they have not responded yet. I have been waiting for resolution for about 2 weeks now.
      Today, I spoke to them again and the gentleman told me that the error is due to RC details not updated in their system and I should visit RTO office. I replied politely that it should be taken care by Rosmerta as they should ensure the details are updated in their system but the gentleman hung up on me.

      I don’t think that customers should be harassed by asking them to visit RTO office during this pandemic when the issue is between Rosmerta and RTO systems. Rosmerta and RTO should talk on this problem and resolve it.

      Thank you.

      • Here’s an update:
        I visited the RTO and met a senior person there. I have been told that the issue is under investigation and will be sorted soon by Rosmerta and there are a lot of people facing the same issue.

        Also, I have received an email from Rosmerta having a ticket number with a TAT to resolve it within 48 hour.

        I hope they will resolve the issue soon.
        Meanwhile, I suggest you raise your concern by sending an email to them.

        Thank you.
        MZ

  14. I have booked my HSRP and will get after some time. In meantime I will be in another state, can I get it fixed in another state if hsrp is with me????

  15. I have filled the details for chassis number and engine number from my insurance which have only the end digits.
    Do i need to get it updated from RC? If yes , what is the procedure?

    • Hi,
      We assume that this is a glitch\bug on the website as almost everyone is facing the same issue. Also, the developers might be working hard to fix the problem. We’ll keep you posted. Stay pinned! πŸ™‚

  16. Hi
    While applying for the color coded sticker fro my Innova crystal commercial, it flash this message ” Kindly update details from your registration certificate (DL1ZB8621).
    Kindly guide me what would be the solution.

    thanks

  17. HELP! HELP!

    Hi. My dealer only gave me the HSRP without the colour coded sticker in June 2020. Now he is saying he can’t help me with getting the sticker.
    I am trying to apply it on bookmyhsrp however upon entering my reg. No. it’s giving me a message stating “already registered”. I am able to generate an OTP however it’s not giving me an option to enter the OTP due to my vehicle being already registered. NOW, if I want to apply, what should I do?

  18. Hi, I tried entering the last five digits of engine number and chasis number, but I still get the message to update details from registration certificate. Can someone please help.

    • Hi Samarth,

      We assume that this is a glitch\bug on the website as almost everyone is facing the same issue. Also, the developers might be working hard to fix the problem. We’ll keep you posted. Stay pinned! πŸ™‚

    • Hi Vipin,

      We assume that this is a glitch\bug on the website as almost everyone is facing the same issue. Also, the developers might be working hard to fix the problem. We’ll keep you posted. Stay pinned! πŸ™‚

  19. Hi guys , I have a query/doubt which I have been trying to clear . If the HSRP has 9 digits as PIN and 2 alphabets i.e. 11 digit alphanumeric PIN then also we have to get the new HSRP with 12 alphanumeric code ( 2 alphabet and 10 digits ) . This came from the Car OEMS . I went through the rule but I couldn’t see any such thing as earlier the 9 digits was there and now 10 and 9 digits are not valid .
    Any idea about this ?
    So simply putting if a Car is having HSRP with 9 digit (11 in total ) pin then he need just the colour coded fuel sticker ? Or he will have to get a new plate with 10 digits (12 in total ) along with sticker ?

  20. I have an i10 2017 model and looks like the number plate on it is HSRP. However, there is no laser code on both plates. Aren’t all cars after 2016 giving these HSRP ? Do I have to order the new plates or just the stickers ?

    • Hi Rachit,
      All the vehicle running on the road require an HSRP on which the laser code is embedded. So, if your plate does not have one, we suggest applying for both, sticker as well as a new HSRP. Stay Pinned! πŸ™‚

  21. Mr. Utkarsh Bhardwaj – Many ppl are facing same error including me , while registering for HSRP – the error says – Kindly update details from your registration certificate.

    I am sorry but I think even u are replying for this error. Mailing and calling the office is not solving the issue.

    Pls guide what to do if u have any concrete solution.
    Regards

    • Hi Varun,

      We assume that this is a glitch\bug on the website as almost everyone is facing the same issue. Also, the developers might be working hard to fix the problem. We’ll keep you posted. Stay pinned! πŸ™‚

  22. Hi I have tried to filling the form on bookmyhsrp.com for High security vehicle sticker request. I have filled all correct details but it was giving me error that ” Kindly update details from your registration certificate (vehicle number)” Also I have tried to enter last 5 digit Chassis number as well Engine No. still getting the same error. Please help me out.

  23. can i give my updated address on HRSP Billing address option. On RC i am having previous address. i haven’t updated the new address on my RC. Can i still apply apply for the HRSP number plate?

    • Hi Rishabh,

      We assume that this is a glitch\bug on the website as almost everyone is facing the same issue. Also, the developers might be working hard to fix the problem. We’ll keep you posted. Stay pinned! πŸ™‚

  24. I am again and again getting this error. Kindly update details from your registration certificate. (DL0*******). I have entered all the details correctly and also I have entered last 5 digits of Ch. No. and Eng. No. Tooo… Please help!!

    • Hi Abhay,

      We assume that this is a glitch\bug on the website as almost everyone is facing the same issue. Also, the developers might be working hard to fix the problem. We’ll keep you posted. Stay pinned! πŸ™‚

  25. I only need color coded fuel sticker. I fill up everything, but unable to select a time slot. When i click on “PLEASE SELECT A TIME SLOT”, it does nothing.

  26. Hi,
    My car is registered on 14/3/2019 and having blue color sticker and hsrp number plates. Still I need to take any new colored sticker or any number plates. Pl advise urgently.

  27. I booked a 2 new HSRP plate to install my two bike but Dealer is denied to install it . he said they don’t doing this (wrong dealer assign). what can i do ?

    also call on customer care they also told same dealer is doing the same.

    Assign Dealer Name: Fitment Location : SHIVA ENTERPRISES
    Fitment Address : D-5 SCHOOL BLOCK NATHU COLONY NEAR RAILWAY COLONY DELHI
    Contact Person at Fitment Center: Gopal singh
    Mobile No. : 9911582996

  28. Getting this error. Kindly update details from your registration certificate.
    Do you have any update at this time other than it is being worked upon?
    In the interim will cops let us drive if the website it at fault here?

    • Hi Rohit,

      We assume that this is a glitch\bug on the website as almost everyone is facing the same issue. Also, the developers might be working hard to fix the problem. We’ll keep you posted. Stay pinned! πŸ™‚

    • Hi Robin,

      If you have the relevant sticker then another sticker is not required. But before giving any verdict we’d suggest verifying the sticker that whether it is associated with HSRP or not. Stay Pinned!

  29. dear Team
    kindly note that i am trying to booking my hsrp for my car delhi based after entering all the relevant details then one popup comes to my screen i.e Kindly update details from your registration certificate. (DL3CAL5899)…request you to update me ASAP..

    • Hi Ashok,

      We assume that this is a glitch\bug on the website as almost everyone is facing the same issue. Also, the developers might be working hard to fix the problem. We’ll keep you posted. Stay pinned! πŸ™‚

  30. I just purchased UP16 registered preowned Tata Nexon, which has registration date 25th Jun 2019. Not sure why last owner removed the HSRP sticker and now when i am trying to book Sticker from HSRP website i am not able to select dates after 31st Mar 201. I mailed HSRP customer care and they reverted that it will be done from Dealer side and when i contacted dealer he said to book online. Now i am stucked between these 2.

  31. I am trying to book a slot for my Maruti UP number. There seems to be no time slots available with any dealer. Seems like a bug in the website. Please confirm if anyone else is also facing the same issue. A couple of days back, i was able to book for my TATA same UP number without any issue.

  32. The problem of “Kindly update details from your registration certificate.” error can be solved by registration through explorer browser rather than chrome browser. I also tried it and I successfully could register my vehicle within 5 minutes. I hope this helps.

  33. After providing full information in the prescribed proforma available online while pressing next. A command comes stating if Unsuccessful Booking Click here. After clicking that a mail address is given for sending pics of front and rear number plates of the vehicle and also asking for Reference ID. After uploading the requisite pics, nothing is happening. Don’t know which Reference ID they want and the website gets stuck. I have been trying since yesterday night and have made several attempts but to no avail. Whom should I complain and where should I go, I am not able to understand. Will anyone help or guide me in this regard please.

  34. HI – I have done online booking for UP registered car and done payment on 21st Dec. Its status is showing Application receieved, pending for verfiication. When will status become Successful ?

  35. I have done booking for UP registered car on 21 Dec and made online payment. Status is showing as Application recieved, pending for verfifcation. How long it will show pending for verification status ?

    • Hi Dheeraj,

      We assume that this is a glitch\bug on the website as almost everyone is facing the same issue. Also, the developers might be working hard to fix the problem. We’ll keep you posted. Stay pinned! πŸ™‚

  36. Hi Guys, I have been trying to book for colour coded stickers since past few days but was unsuccessful with the message being displayed was to enter details from RC although the same were correctly filled everytime. Since today (29.12.2020) new message is flashing “Vehicle Present and you are not authorized vendor for this vehicle”.

    Completely hilarious at the same time is frustrating. I tried contacting them on 18001200201, it appears to be mischievous number as call never gets connected. Mails sent previously on earlier issue have been unresponsive till date so there is no point sending mails again.

    What is solution?

  37. I am getting an error saying ‘Kindly update details from your Registration certificate’. I downloaded mParivahan app and downloaded virtual RC from the app. In the makers name it is written ‘Others’ instead of ‘Honda’. I guess this is the underlying issue behind the error message, as the data is not correctly entered in the database of transport department, and the bookmyhsrp website is not able to tally the makers name. It would be helpful if any others facing the same problem can confirm from their respective virtual RC. There might be some mismatch between the details.

    • getting same error.when i lodged a complaint with my rc to hsrp, i got a call from hsrp saying manufacturer name says “others” instead of ford. they asked me to visit rto to make the correction. please tell if you got it rectified or not?

  38. Hi I have purchased second hand car (2016 Model), HSRP with clearly visible Laser code is already there. I have just got vehicle transferred in my name now, do I need to replace HSRP as the vehicle owner name and address has got changed?

    • Hi Vipul,
      No need to get yourself in the hassle of changing the HSRP. Although, we’d suggest you apply for the colour coded sticker if the vehicle does not have one. Stay Pinned!

  39. I have car having registration date 27.01.2020 but dont have the colou stickers, what should i do, haryana website not acknowlede the application after 2019,

  40. I have done booking for UP registered Two wheeler Activa on 20th Dec 2020 and made online payment. Status is showing as Application recieved, pending for verfifcation. How long it will show pending for verification status ?

    Abhishek Srivastava

  41. I required only color coded sticker. When I am trying to enter the front laser code, it says on submit please enter valid front laser code.

    The codes are correct. please suggest

  42. I have done booking for UP registered Two wheeler Activa on 20th Dec 2020 and made online payment. Status is showing as Application received, pending for verification. How long it will show pending for verification status ?

  43. I already have HSRP and it got fitted in Oct’2020. That time there was no news or option to apply for color coded sticker.
    Therefore, now I need only color coded sticker. I am trying to book only color coded sticker. So, I filled all the information, including the front and rear laser code. When I submit, it says please enter valid front laser code.
    I am entering the correct laser codes. My vehicle is UP 14 registration.
    The laser code are like BA2500624047. I have verified multiple times, the laser codes are correct as mentioned on the HSRP number plate.

    Please suggest what to do.

  44. I am also facing similar problem. In two windows to upload photos of front and back HSRP I tried picture from camera and from file but it is not uploading. Error flashes to upload front and back HSRP. Is there any size limit and/or type of files to be uploaded please.

  45. I was also facing the same problem I cropped the images to get the laser code file size less than 1mb in jpg formate. I was successful. The site has not provided this criteria, it may also be included in the instructions for help the users.

  46. I already have hsrp on my car laser code clearly visible but car registration no. digits are slightly erased ,and when i purchased my car company provided me sticker which includes Chasis no., engine no.,hsrp laser code but this sticker is white. what to do order hsrp and sticker or not?

  47. I needed only color coded sticker. When I am trying to enter the front laser code, it says on submit please enter valid front laser code. The codes are correct. please suggest

  48. Hi, my bike already had a HSRP number plate at the time of purchase, however my father unknowingly booked another HSRP number plate. How can he has his money back? Also, how can HSRP authority charge money for a number plate that’s already registered as a HSRP number plate.

  49. I have purchased my Diesel car in September 2015 with HSRP number plate and the sticker color is white with all the details having registration number , both the plates serial number and the registration date of vehicle. In this case I need to purchase a new sticker or the old one is sufficient.

      • Thanks Utkarsh ji.. I am trying to book sticker on site and their is no time slot available in any month. All the time slots are disabled. Please let me know where I can get this in Gurgaon as I am daily traveling to Delhi. Please help in this. The site which I am trying is: https://hsrphr.com/

  50. I already have both car plates which are HSRP, when I ordered for BMW car in 2013, Now that I booked again it charged me approx. 650/- . will this price include the stickers too? will they replace the existing HSRP number plate ? there was no option to book only stickers at makemyhsrp.com website

  51. I got an appointment for a sticker but none of the raiders came to me on the due date and when I called customer care they asked me to mail it and arranged a second date for the sticker but also on the next appointment date nobody came . what can I do now.

    Called into customer service several times, but they are not so supported and do not clarify the exact situation.

  52. A HSRP sticker is pasted already on windshield when I got hsrp installed. But it is not colour coded
    Can I still need to color coded sticker

  53. Hi I have received my hsrp with sticker but on sticker registration date printed 1/03/2019,meanwhile my vehicle registered in 2017 is there any problem .please advise

  54. I had booked for the sticker and opted for delivery. Got the msg also stating date and time. I waited but the person didnt turned up. What should I do now.

    • Hi Satya,

      Usually, the laser code on the rear number plate is the next number in the denomination of the laser code on the front number plate. For eg, if the last 4 digits of the laser code on the front number plate are 2160 so the last 4 digits of laser code on the rear number plate will be 2161. Also, rest all the characters including the number and alphabets will remain the same.

  55. I have twice booked online for only fuel sticker for my car (as security number plate is already affixed) . All the details were filled correctly and pictures uploaded. Both the times after a few days I received a message saying that the order has been cancelled due to Laser Data mismatch. On calling customer care they were unable to specify reason and advised to contact RTO. Can anyone suggest the reason and correct procedure to address the issue.

  56. Hi, My order is keep on rejecting with justification “Order has been rejected due to Laser Data mismatched”.
    I have tried with last 5 digits, Different photos but still same thing.

    Reached Call center and mailed them thrice however no revert at all. Can anybody help me with some solution? Thanks in advance

  57. Hi. When i try to book my hsrp, it doesn’t accept the format of the registration number. I have a 1986 Maruti ss80 dx and another sb308, also 1986. Plus a few 1947 classics, all duly registered.
    Thanks.

    • Hi,
      It is sad to report that you will not be able to book the HSRP of a vehicle that is more than 15years old. First, you need to get the vehicle tested. Hope it helps. Stay Pinned!

  58. Hi
    whenever i tried to book HSRP to my bike error shown “Please input Correct Registration Number of UP State” what can i do.

  59. hey . actually i wanted to know the procedure to change the address of my booking after the registration.is it possible to do that ?

  60. I got this error “Please input Correct Registration Number of UP State” when i tried to book for my car.
    I have already sent email, waiting for any resolution from 4 days

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